Welcome to the Woodstream's Warranty Service page for Mosquito Magnet Traps. As of February 1, 2024 we will be responding to your initial requests for manufacturer warranty claims. Please take a moment and read through the requirements necessary to proceed with a manufacturer's warranty request claim.    

Here are the key details of our warranty service:

Warranty Coverage

1. Trap must have proof of purchase dated within 1 year of the claim.

2. Trap serial number must be present and documented.

Warranty Claims

If you believe your Mosquito Magnet Trap is experiencing issues covered by the warranty, please contact through email sales@themosquitostore.com attach the proof of purchase, this will initiate the claim.

When submitting a warranty claim, please provide the following information:

  • Proof of purchase (receipt or order number)
  • Details of the issue or fault codes
  • Serial number of the Mosquito Magnet Trap

Warranty Service Process

Once we receive your warranty claim, our team will review the information provided and assess the eligibility for warranty service. If the defect is covered by the warranty, we will provide you with instructions on how to proceed.

In some cases, we may request that you return the defective Mosquito Magnet Trap for further evaluation. If this is necessary, we will provide you with a return shipping label and instructions on how to safely package and send the trap back to us.

Warranty Service Exclusions

It is important to note that our warranty does not cover damage or defects caused by misuse, improper installation, unauthorized repairs, or normal wear and tear. Additionally, any modifications or alterations made to the Mosquito Magnet Trap without our approval will void the warranty.

If the warranty claim is deemed ineligible for warranty service, we will provide you with an explanation and offer alternative solutions to address the issue.

For any questions or concerns regarding our warranty service, please do not hesitate to contact our customer service team. We are here to assist you and ensure that your Mosquito Magnet Trap continues to provide effective mosquito control for years to come.